Dear Sir or Madam,
I am writing to file an insurance claim for a luggage that was lost during my holiday last week.
The luggage is a black, medium-sized samsonite model. Since this holiday was the first time it had been used, it should appear to be in good condition. Unfortunately, It does not have any luggage tag with my contact information.
While I am not completely sure how it was lost, I imagine that the airline might placed it on a different flight. In fact, I have been in contact with the airline and they are almost certain that this is the most probable scenario.
Before I left, I hade taken out travel insurance with your company. Based on the information in the contract, lost luggage is covered. Therefore, I have attached the insurance claim along with other necessary documents and I would appreciate it if your company could review the apporoximated value of the luggage and process the attachded claim as soon as possible.
Please let me know if you require any other information.